Ethics of Automotive Repair in Walled Lake
August 24, 2022
We're going to be talking about the ethics of automotive repair. It seems like news outlets really like hit-and-run reporting; they hit everyone from groceries stores to retail to physicians. And the Walled Lake automotive service and repair industry hasn't been given a pass either.Unfortunately,... More
On Board Diagnostics for Walled Lake Motorists
August 13, 2022
Some Walled Lake vehicle owners wonder why Tuffy Walled Lake and other Walled Lake auto repair shops charge a fee for vehicle diagnostics. Receiving a diagnostic charge at Tuffy Walled Lake for a tricky automotive problem shouldn't be a surprise. In the Walled Lake area, automotive diagnostics c... More
Arrive Alive in Walled Lake
July 11, 2022
We've all seen drivers do crazy things while driving to or from Walled Lake. A guy shaving in the rear-view mirror, a woman applying makeup, people talking on their phones, texting or drinking from an enormous coffee mug. It's a wonder we even dare drive on Michigan roads.The truth is that all o... More
On Board Diagnostics for Your vehicle
July 8, 2022
Today we're going to talk about on-board diagnostics and the questions we hear from folks around Walled Lake, Michigan, who need answers about diagnostic services. They want to know what diagnostics are, what's involved and what the benefits are. They really want to understand the value of diagno... More
Service Center Standard and Procedures
July 3, 2022
All Michigan pilots have checklists for every aspect of flying. They always use their checklists even if they only have two steps on them. They do this simply because a checklist is a great way to not forget steps. It is also how they can assure a predictable outcome. That is why Walled Lake au... More
What Walled Lake Automotive Service Consumers Should Know
June 28, 2022
There are some things drivers should know about Walled Lake car service and repair. First and foremost, Tuffy Walled Lake cares about you and your family's safety. And we really appreciate your business. Tuffy Walled Lake in Walled Lake wants to build a trusting relationship that becomes the fou... More
What Walled Lake Customers like About Us at Tuffy Walled Lake
July 5, 2020
A big part of the service we provide at Tuffy Walled Lake for our Walled Lake customers is education. We want you to feel confident with your service decisions. And we're always open to questions from our valued Walled Lake area customers. Even though we try to be proactive in our Tuffy Walled La... More
Speak Up: Talking with Your Tuffy Walled Lake Service Advisor
July 30, 2018
About 80% of the vehicles on Walled Lake roads today are behind on their preventive maintenance schedules. That translates to about 160 million vehicles in the United States that aren't performing as well as they could be - thousands right here in Michigan. Some of the maintenance issues are mino... More
How Does Tuffy Walled Lake Know What to Recommend?
October 25, 2017
When you drop your vehicle off at Tuffy Walled Lake in Walled Lake, they don't just poke around under your hood looking for stuff to do. Tuffy Walled Lake professionals have lists and procedures they follow for different types of service. First of all, your Walled Lake service center will note th... More
What You Need to Know from Your Tuffy Walled Lake Service Advisor
August 27, 2017
Walled Lake drivers may feel intimidated when they take their vehicles to a service center. They have questions but aren't sure how to ask. They don't want to feel embarrassed about their lack of knowledge. They don't want to make the service technician feel that they don't trust him.If your ser... More